Privacy Policy

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and profile information
• Payment and billing information
• Music files and metadata you upload
• Communications with our support team

Usage Information

We automatically collect certain information about your use of our platform:

• IP address and device information
• Browser type and operating system
• Pages visited and features used
• Search queries and download history
• Performance and error data

Platform Services

We use your information to:

• Provide and maintain our music platform
• Process payments and manage subscriptions
• Facilitate music uploads and downloads
• Connect artists with content creators
• Provide customer support and respond to inquiries

Improvement and Analytics

We use aggregated data to:

• Improve our platform and user experience
• Analyze usage patterns and trends
• Develop new features and services
• Ensure platform security and performance

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Security Measures

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Secure data centers and infrastructure
• Employee training on data protection

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities

Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

Types of Cookies

We use cookies and similar technologies for:

• Essential: Platform functionality and security
• Analytics: Understanding how users interact with our platform
• Preferences: Remembering your settings and preferences
• Marketing: Providing relevant content and advertisements

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

Third-Party Integrations

Our platform may integrate with third-party services for:

• Payment processing (Stripe, PayPal)
• Analytics (Google Analytics)
• Email services (SendGrid)
• Cloud storage (AWS, Google Cloud)
• Social media platforms

Third-Party Privacy

These services have their own privacy policies. We encourage you to review their policies to understand how they handle your information.

Age Requirements

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Parental Rights

If you believe we have collected information from a child under 13, please contact us immediately. We will take steps to remove such information.

Global Operations

Our platform operates globally, and your information may be transferred to and processed in countries other than your own.

Data Protection

We ensure that international data transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws.

Notification

We will notify you of any material changes to this policy by posting the updated policy on our platform and updating the "Last updated" date.

Privacy Questions

If you have any questions about this privacy policy or our data practices, please contact us:

Data Protection Officer

For EU residents, you can also contact our Data Protection Officer at dpo@musicplatform.com